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Santander Personal Loan


Acceptance Criteria

  • You will need to provide: all previous addresses from the last 3 years, your email address, your employer's address and postcode, details of your yearly income and monthly outgoings and your bank/building society account details
  • You must be at least 21 years of age
  • You must have a good credit history
  • You must be a permanent resident in England, Wales, Scotland or Northern Ireland
  • You must have a bank account/building society with Direct Debit facilities
  • You will need an e-mail address

Loan Details

APR

6.7% - 18.9%

Representative APR

6.7%

Loan Amount

£1,000 - £20,000

Repayment Period

Minimum Term 1 year

Loans up to £20,000 - 5 years

Repayment Method

Direct Debit

Speed To Payout

4 – 7 working days

Arrangement Fee

No Fee

Payout Method

Transferred into your bank account

Income Protection Available

Yes

Average Customer Review

Star Rating Star Rating Star Rating Star Rating Star Rating (9 customer reviews)

Loanfinder Ranking

15th for APR of 423 loans in the UK  (See Lender League Table By APR)
146th for Customer Satisfaction  (See Customer Reviews)

About Santander Personal Loan

Santander are offering personal loans between £1,000 and £20,000 for up to 5 years. You can use the loan for almost any purpose. They do offer Personal Loan Payment Protection Insurance also, but you are not obliged to sign up for it. If you do want Payment Protection Insurance, have a look around elsewhere as you may be able to get it cheaper.

You can apply online within minutes and they will give you a decision within 24 hours. Santander's interest rate it very similar to other high street banks which makes it a cheap option.

You can apply online using their online application form which only takes a few minutes. Within 3 working days of submitting your application, they will send you a letter explaining whether your application has been successful or not. If you have been successful, they will send you a credit agreement which you need to sign and return in the freepost envelope (along with any other documents they may ask you to provide). As soon as they receive it back, they will pay the money into your account.

You can also apply by calling them on 0800 028 4055 and they will run through an application with you. Another way of applying is by going into your local branch. If you do visit your local branch, make sure you take with you: Proof of ID, Income information (wage slips and bank statement), monthly outgoings information (mortgage, rent, utility bills, etc), bank details of where you want the money to go into, bank details of where you want the money to come out of, up to 3 years address history, details of you employers (name, time been there, address of), details of all your bank statements and credit cards.

Charges

Default Fees

Default Notice - £40.00

Monthly Arrears Fee - £20.00

Early Settlement Fees

If the agreement is for a term of more than one year, they may charge you one month's interest to cover the cost of setting up the loan

Late Payment Fees

Late Fee - £15.00

Customer Reviews: The truth about Santander Personal Loan

Average Customer Review: Star Rating Star Rating Star Rating Star Rating Star Rating (9 customer reviews) Add your own review

Santander Personal Loan has an average rating of 1.6 out of 5 based on 9 user reviews.

The most favourable review

The most critical review

Seems fine to me!

Richard, Lanark

1 month ago

 
 
 
 
 
 price  
 
 
 
 
 
 simplicity  
 
 
 
 
 
 speed to payout  

Have banked with Santander or Abbey as it used to be, for over 10 years. Applied online for a loan to consolidate some existing debts. After sending the application I received a pop up saying I would receive an email on a decision within 24 hours. One minute later I received an email saying my application had been successful and an offer would be in...
Read full review >

Horrific, Avoid at all costs

Guest, Iow

1 year ago

 
 
 
 
 
 price  
 
 
 
 
 
 simplicity  
 
 
 
 
 
 speed to payout  

Took out a loan with Santander 2 years ago for £25000 over a 5 year period. Have paid around £610 every month since, never missed a payment. Went into a branch today to find out how much the settlement fee would be if I wanted to clear the loan. Bear in mind I've paid them around £15000 in the 2 years. They wanted £19,000!! to settle my loan! So...
Read full review >

Loan Review for Santander Personal Loan

USELESS

Lee, Kent

1 month ago

 
 
 
 
 
price
 
 
 
 
 
simplicity
 
 
 
 
 
speed to payout

Santander are useless. i sent a cheque to them to settle a loan, with a cover note explaining the cheque and enclosed my contact number incase of any problems (iv had so many previous problems with Santander) they then 3 days later sent the cheque back with a note saying I need to clarify what loan i am trying to settle! i only have ONE loan! i have since been charged another direct debit which shouldnt have gone through becasue i sent the cheque back afew days before the DD was due. Sent a letter back to them with another 1st class stamp wasted, am yet to have the DD reversed and they are trying to charge me more money to settle my loan than the previous settlement figure. i would stay well clear from this bank they are useless and when you do phone up with a problem 9 times out of 10 its someone who doesnt speak great English and i end up getting frustrated explaining myself again and again until they understand what I am saying.

i am in the process of making a complaint and writing to watchdog

SANTANDER IS NOW THE MOST COMPLAINED ABOUT BRITISH BANK according to sky news and from my experience i dont see this changing any time soon.

Loan Review for Santander Personal Loan

never again

No name, Basildon

4 months ago

 
 
 
 
 
price
 
 
 
 
 
simplicity
 
 
 
 
 
speed to payout

customer service hard to get!. not a listening bank, tried to settle loan with their settlement fig; early, had letters to say balance 0. letters stating dd been cancelled by payer and need to reinstate?sent a complaint letter ,about the acc not confirmed closed., but they say acc is still open even thou they had all monies owing,
ongoing complaint with all this. WILL NOT use santander again, have many acc with them at moment but will be closing and transfer elsewhere.

Loan Review for Santander Personal Loan

NO ANSWER

Pumplet, Sheffield

5 months ago

 
 
 
 
 
price
 
 
 
 
 
simplicity
 
 
 
 
 
speed to payout

Applied and received 2 e-mails saying would be contacted shortly by e-mail or post. That was 4 days ago and not had anything. Said would receive a decision in a few mins and nothing. Usless

See all 9 reviews >

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Contact Details

Address

Santander UK PLC, PO Box 1109, Bradford, BD1 5XS

Telephone Number

0800 028 4055

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