PO Box 366, Loughton, IG10 9EW
0208 502 1288
0845 862 5900
Acceptance Criteria
You need:- You don't need to have good credit
- It doesn't matter how long you have been in the UK
- You must have a bank account and a debit card linked to the account
- You must be in full time employment and get paid £800 per month
- You must be 20 years of age or over to apply
Customer Reviews - The truth about Mr Lender
Average Customer Review:
(64 customer reviews)
Add your own review
Average Customer Review:
(64 customer reviews)
Add your own review
The most favourable review
Fast Simple Great
Paul, London
8 months ago
I dont have loads to say apart from I had a great experience with Mr Lender - fast simple got the money straight away! Will use again
The most critical review
WASTE OF TIME
Stuart gray, Orpington
1 month ago
I phoned 6 hours ago for a loan, got told to supply bank details, photoed my bank statement and sent driving licence in case of proof of id, that wastnt enough, photoed more pictures, by now they know everything about me so now im sitting here worried sick, after 6 hours the computer said NO, on a 250 loan, and i was told my company never existed, so waste of a day and they said yes to start with AVOID and now i read money has been taken from peoples banks RUN AND RUN FAST
WASTE OF TIME
Stuart gray, Orpington
1 month ago
I phoned 6 hours ago for a loan, got told to supply bank details, photoed my bank statement and sent driving licence in case of proof of id, that wastnt enough, photoed more pictures, by now they know everything about me so now im sitting here worried sick, after 6 hours the computer said NO, on a 250 loan, and i was told my company never existed, so waste of a day and they said yes to start with AVOID and now i read money has been taken from peoples banks RUN AND RUN FAST
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loan
Collins, Milton keynes
2 months ago
had a loan from these people ... told them why i was having probs paying it back. lost job and now with iva guess what took money out of my account with out asking and also cant understand how tthey got my details as i changed my bank .
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Illegal demands on my current account
Alan, St. austell
2 months ago
I have never dealt with this company but they have deducted £120, £140, and £140 from my current account without authorisation. Definitely a Company to avoid. they are acting illegally
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Listen to the reviews Honestly !
Rob, Lancashire
3 months ago
I currently have a loan of £250 with this company, this was the biggest mistake of my life, believe me now.I was told the following, and they can manipulate to suit there payments.On £250 borrowed i was told i had to pay £87. on the first month interest and then to finalise the loan on the second month of £250, though if i was not able to pay that £250 on the second month another occurrence of £87 would be added.Now after a call to them they said "No we did not tell you that, and every month the loan is borrowed there would be interest of that amount", Now i said to them, what if i pay the £250 off right away within the same month of the first payment, they said "You will still have to pay £250 £87 interest" Yes, its absolutly mad, it can be done but you have to do this within the first 3 days of paying the first interest payment. How can one pay that if they borrowed that amount in the first place.Now look at it this way, what if you dont pay the interest off in time;They would add the £87 onto the loan and increase interest payments, increasing every month, this is an astronomical amount if you cannot afford re-payments, you probably could afford ever to repay anything.This company has probably made a very lot of people in major debt and the DTI or other government area should look into this company.By rights you should have the whole month up until the next payment to clear outstanding monies owed i.e. the £250 owed as the interest was paid on time within that month.I am emailing some Newspapers regarding this company with this explaination to have this company totally published and to warn people of these companies.Listen DO NOT BORROW FROM THESE LENDERS, YOU WILL FORFIT BADLY !!!YOU HAVE BEEN WARNED, TAKE HEED !!
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Don't go there
Sx, Lancashire
4 months ago
I made the mistake of applying for a loan with this company. I applied about 9pm at night and by 12 o'clock the following day I'd received 12 emails, 5 texts, 1 phonecall to my home number, 5 to my mobile and reception at work called to say they had PDL on the phone and they'd called twice previously - even though I didn't supply my employers number as we're unable to take personal calls. I withdrew my application as a family member helped me out but I wouldn't apply with them again due to the continuous contact
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Contact your local MP regarding these incompetent imbeciles
Jeremy smith (ex customer)
7 months ago
I am getting in contact with my local MP to take this down to parliament, I can't remember which MP is responsible for trying to regulate this industry, though the reason for me doing this, is Mr Lender illegally refuse to give you your statutory rights, if their found guilty (which they will find) they are working against the law in my case.
I was under real financial stress at the time, knowing that taking the loan I applied for would cause my situation to get a whole lot worse than it was at the time, they told me I was not entitled to a cooling off period, the consumer credit law states that you are legally entitled to a cooling off period (of which how long is debatable) but them refusing to give me one is a perfect example of how uneducated the people who work for this incompetent company are.
I would ask that anyone under the same problems contact their local MP and take this down to parliament, I am not able to remember who exactly is on the role of trying to regulate this industry, though if they are found guilty of this they could have their credit licence revoked.
I am even willing to send the audio file to them of the conversation stating the date of the initial loan as well.
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Dan's response to Jeremy smith (ex customer)'s review
4 months ago
The MP that is trying to regulate this is Stella Creasey, MP for Walthamstow and I'm sure she'd be more than happy to help you out!!
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Dont Do It!!!!!!!!!
Janey
7 months ago
I really wouldnt recommend this company. I emailed them before I defaulted on a payment for my loan with details and proof of my redundnacy and they were really unhelpful. I have found them to be bullying and rude and difficult to establish any kind of communication. They even emailed my former employer causing me lots of embarrassment and breaching my confidentiality.
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Don't do it
Beetroot, 100 acre wood
7 months ago
Don't do ittt!!! I have never defaulted with them and my loan is almost paid. Yes, the interest is high but they do pay out quickly, my issue is the service. Very pushy, rude staff who are bullies. Never default as they will constantly bug you. I'm paying them off early as i'm scared of them. There are plenty of other & better payday providers out there,
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pay day loans
Natalie black
8 months ago
Mr lender was very helpfull when i needed quick cash.
they have a rollover service also which means you dont have to pay back the full amount all in one go!
I took out £200 and because i paid back early i got a discount on the interest!
Id deffinatly use mr lender again!
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Ebony's response to Natalie black's review
1 week ago
was told I'd have funds within an hour... Still nothing am deferring the loan as after reading this I really don't want it! :O
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Fast Simple Great
Paul, London
8 months ago
I dont have loads to say apart from I had a great experience with Mr Lender - fast simple got the money straight away! Will use again
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Lowest Interest
Freda, Harlow
8 months ago
When I applied for a loan and accepted by Mr Lender I was first a bit worried about the £30 per interest rate seemingly being fixed ... even though I only wanted to money for 6 days!
However when presented with my contract they had suprised me with 75% off so I only had to pay back £7.50 instead of the full £30!
I was over the moon with this and have borrowed money off Mr Lender 3 times since!!
They should advertise this to make more customers aware!
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Money on time
Josh, Birmingham
8 months ago
Reading the bad reviews below I can't say I believe most of what is being said ... probably just payday loan critics trying to get their point accross.
After needed money urgently for an over expensive MOT I, for the first time, had no option but to see what these payday loans were about.
I applied online and was instantly accepted which worried me slightly as never having a loan before I felt I needed to have the process explained .. I was called within 15 minutes and a very helpful young lady explained the process of when I would need to pay back the money how much I was expected to pay back and every other option I had. It made me feel a lot more comfortable with the whole situation and was able to get my car sorted without worrying about hidden charges and fees.
I paid my loan back in full on my pay day and although I dont need the money at the moment I would definatly go back to Mr Lender in the future if I needed some emergency cash.
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loan
Aaron
8 months ago
terible i aplied for a loan got refused twice by mr lender yet they still have me down as a customer and have a 180 pound loan with them even though i was refused that is theft by deception
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System Error?????????????????
Paul
8 months ago
Your review . Well, when i was in difficulties they helped me and themselves by giving me 10 months to pay. the last payment was last week (yipee). Unfortunately they have taken the last payment 3 i repeat 3 times. Now, having admitted their error, they still have not refunded the outstanding amount. So i am now charging them interest at their rate of 1990% . How do you think i will get on? Oh yes , by the way, don't ever phone near 5.30 pm because they will put you on hold and ---- off home.
Note: You must be a customer of this company to submit a review
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DECLINED - Had 3 loans - repaid on time / early
Matt
8 months ago
Having being a loyal, perfect customer. Repaying on time or early, I have now been declined twice by Mr Lender.
No worries, I have gone elsewhere and funded immediately WITHOUT the ridiculous phone call everytime you ask for a loan.
I have given this company £495.00 in interest plus £7.50 (£2.50 per transaction)
Ultimately I am happy to go elsewhere. Other companies don't call you everytime you apply. I was declined 15 mins ago and have already funded elsewhere.
Shop around, there are better rates out there.
Cheers Steph at Mr Lender. You've lost another customer
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not impressed
K, Not happy at all
9 months ago
i applied yesterday and till now not a email or phonecall before i've recieved my loan i'm put off i doubt i'll be using this agian to be honest
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Don't use this service
Tyler, London
10 months ago
Poor service, shocking rates with hidden charges. I would highly recommend looking else where
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Very quick money!
John, London
10 months ago
Could not believe how quickly I recieved the money!
I applied online and within minutes recieved a phone call from an advisor at Mr Lender. They were very discreet when calling my work and explained all the charges!( No hidden fees!)
Will definatly be using them again!
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Helped me out of trouble
Jess, Northampton
10 months ago
As said below THEY WILL HELP YOU .. I run it to extreme financial difficulty and in not even being able to afford my first full payment they helped me out by allowing me to put a token payment down and then putting me on a plan which allowed me to realistically pay my debt off. I am nearly done in paying back my loan and its helped me get back on track
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Easy Service
Gillian, Lancashire
10 months ago
After hearing a lot of bad press about the tabo 'payday loan' Mr Lender were extremly helpful in answering all my questions and queries I had they then helped me through signing my contract and explained it all to me. I have helpful reminders of when my payment is about to come out of my account which helps me balance my finances! GREAT EXPERIENCE would recommend to a friend
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Made a huge breach of Data Protection
Lindsey, Nottingham
10 months ago
I recently had a letter sent out about my account to someone completely external to my account threatening to take them to court. I had kept up my repayments and Mr Lender had acknowledged this in writing that the payments I was making were arranged and they had agreed to it. Not only did they make a huge breach in data protection by letting somebody know I had debt that I had specifically said I didn't want knowing (not that I should have to, I should be able to trust my details won't go anywhere) but this person they are threatening to take to court has just had a near fatal stroke. Considering the severity of this breach, I am disgusted that their "Customer Service" department doesn't take complaints - which begs the question what service exactly do they provide??? I wonder if it's actually legal to call a department something that it isn't? But when I did speak to them they did advise me I could complain by email and they would respond within 10 working days. When somebody who has a stress related illness, that could potentially be fatal in the future also, has a court summons hanging over their head. Anyway I'm following it up through the Financial Ombudsman Service. I am so so angry at the breach they have made and the disgusting way they are handling it. Never Ever go to Mr Lender.
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Rubbish!
Sarah shah, London
11 months ago
Really bad company! Do NOT get a loan from them! I needed a short term loan (2months) and when applying for it and speak to the lady over the phone, I had asked for half the money to be taken from my account the money I took the loan out (March '12) and the reamining balance in April. I've been travelling for work and only just gone through my emails from them, they have been charging £60 interest ONLY per month since March! This wasn't explained over the phone and how else were thinking I'd clear my balance if they were only charging me interest??
I've used Wonga lots of times in the past and they are fantastic! There are no unhidden fees/costs and they do ECACTLY as it says online! I've never even had to ring them for anything!
Never using this company again or reccommending.!
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Very Helpful!
Jane, London
1 year ago
I borrowed from Mr Lender, paid back 4 times on time then ran into financial difficulty, although I had been called quiet alot as I ignored them, when I did speak to them they were very understanding and although I had to make another interest payment they set me up on to a plan right away! WORD OF ADVICE : DON'T IGNORE THEM THEY WILL HELP YOU! All this bad talk is nonsense don't borrow the money if you refuse to prove you work and are in financial troubles! It's not a long term solution!!!! The collections department had friendly and helpful staff would use them again. ******* stars for staff!
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Friendly and Fast
Vikki clarke, London
1 year ago
Fast and very friendly service! Had the funds straight away into my account. Was also made aware of all fees and cost! :)
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Simple
Jesse jones, London
1 year ago
Had a good experience when taking out a loan with Mr Lender. I found some of the questions unnecessary but apart from that it was quick easy and simple! And i had the funds within the hour!
Great customer service too!
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Easy money
Joel harman, Bromley
1 year ago
I found Mr Lender quick and easy and i had the funds in my account within an hour its qiuck easy money. Some of the questions were a bit invasive but staff were friendly.
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they were ok with me...
Melanie kayes, Brentwood
1 year ago
i needed money fast and i need it now , mr lender were great fast and friendly! they even lowered the interest as i did complain there rates were slightly high..
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Fantastic
Hannah a, Liverpool
1 year ago
I had a very good experience when using Mr Lender. All there staff were friendly and more than helpful.
I did have a issue when it came to paying back the loan as i had just lost my job and was having financial problems just after taking the loan out! But the staff at Mr lender were more than helpful and set me up in a re-payment plan which was more affordable and have now finished paying off the loan. Would definitely recommend!!! :)
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Simple and Easy
Claudio rene, London
1 year ago
I had a really good experience when using Mr lender. I had the money straight away into my account and made me aware of all the fees and costs.
Also paid the loan slightly early and was refereed through to the Re loan department which again was very helpful. Would defiantly recommend this company to other people!
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Pay day loan
Asbar, Ilford
1 year ago
I have had payday loans with these guys time and time again and they are great responsable lenders! would deffinatly reccommend!
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Reliable
John wilkinson, Croydon
1 year ago
I have been a customer with Mr Lender for a few months now and they are fast and reliable, i origonally had a £300 loan with them and once i had paid it back was able to reloan with them. The staff are allways friendly and the money is in my account quickly. Really simple way to get money fast
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Helpfull
Carly jenkins, Manchester
1 year ago
Mr Lender really helped me out when i was in a tight situation with money. The money was in my account quickly and the lady i spoke to was really friendly and helpfull. I felt the interest rate was a bit too high so this was lowered for me as i was a first time cusotmer. I would recoment this lender to anyone who needs a short term loan.
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Report Mr Lender OFT!
Anonymous, N yorks
1 year ago
These idiots use humiliation as a way of getting their money back if you are unable to repay the loan.
They seem to employ unlawful tactics as well to keep to the loan agreement knowing fair well there is always a cooling off period but do this company bother paying any attention to the Office of Fair Trading's guidelines do they heck as like (to put a less stronger phrase for the kids that might see this review).
I am going to be using this company as a way of allowing the OFT to investigate irresponsible payday lenders on how this company actually are in breach of their credit licence by ignoring a cooling off period pretending it does not apply to them when it applies to anyone offering any type of financial agreement (contractual of course) long term or otherwise!
They said I used abusive language what? Telling them what they do in return what hypocrites they are, good will gesture my *** as my loan was written off, it's the fact they know they messed up but I am still reporting them to the OFT with the way they ignored my initial request to cancel my loan within 24hours of taking it out as per a cooling off period.
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DO NOT GET A LOAN
Zdavis, Hertfordhire
1 year ago
OMG mr lender at the start helped me out a great deal i got a 200 quid loan from them paid it bk and now after paying it bk BEFORE the start date i have now had over 1.678.00 taken from my account.. have lost my job after the women and debt collector barry abusing my manager.. and im in a court battle at the moment..!! wether yo have paid them before the deadline or not they WILL RIPP YOU OFF. please guys stay away!!
i will be on BBC's watchdog in june to discuss
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joke
Lee kayne, Watford
1 year ago
stay clear of mr lender all a big scam u will end up paying alot more they only take the inyerest every month and claim to explain this i missed one payment and my owe has gone over a 100 pound staff are rude and not helpfull at all ovepr the phone i will b informing the 3000 friends on facebook and advising them to do the same mr lender is a complete scam!!!!!
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Very satisfied!
Katie, London
1 year ago
I found them very helpful and polite. Staff where very helpful and understanding. I also was very comftable talking to their staff with no embarressment. When i was struggling to make payments back to them they kindly offered me a repayment plan which lifted a huge weight of my shoulder. Would recommend them over any pay day loan company.
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Do yourselves all a favour and AVOID!!!!
Steve, Sussex
1 year ago
All, don't even go there... i was going through the application process, attitude stank couldn't get any thing right, they wanted to talk to my manager at work to confirm I worked at the company as i was on leave... what's all that about... Going by other reviews don't do it however desperate you are.. I woke up before they completed the application hope you all do the same... good luck keep smiling
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I WORKED FOR MR LENDER
Anon, Anon
1 year ago
I Have previously worked for Mr Lender for a short period of time, and i must say , the whole company is a DISGRACE. There are actual targets to get customers to spend as much money as they can i.e take up same day fees and such. None of this is mentioned in the original contract that they send to you. To actually give you the loan, we had to RING your work. and if we wasnt successful the first time, wed keep trying and trying again. When it comes to collections, they are a bunch of Vile people who have nothing else to do other than to insult customers who havnt paid back. Even though it may only be just 1 day. They aim to call each person at least 15 times an hour until they get through and have something sorted with the customer... The Management is a joke aswell, they sit on the arse all day giving out orders and such, all to get there bonuses. When it was us, who actually had to do the hard work. There are plenty of lenders out there which will be far better than this Two Bob Company. Trust Me. I worked there.
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Your all hilarious
Leah, Epping
1 year ago
So you lot ask for money from Mr Lender & when you tell the comPany you can't pay them back the money you took.... You have a bitch. Obviously they're going to hunt you down and ring you all the time.... News flash it's not your money? If you tell someone your going tO borrow money & then fail to give it back on the right day I believe anyone wOuld be pissed off tbh.... Don't borrow money if you can't pay it back....simple.
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brilliant
Elaine, Glasgow
1 year ago
Amazing, had my money within 3 hours, would def recommend them, even with a bad credit rating
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polite and helpful
James, Dartford
1 year ago
ive used mr lender and found them to be very very helpful and at a time when i had lost my job after making my application they were very undertsanding and set me up with a very good repayment plan scheme which was afforable to me. They where quite efficent and made me feel more comfortbale than ANY of the other payday lenders that ive used. use mr lender but be responsible!!!!
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DO NOT USE
David, Green
1 year ago
WARNING
I have used all the payday lenders, if you can call Mr Lender a payday loan, as they are in a league of their own of unprofessionalness and in some cases illegal.
They WILL charge more than others, they will take money from you even when you have paid, they will take wrong amounts, and getting that back is practically IMPOSSIBLE. They will use every trick in the book to turn the tables on their side.
The customer services team are so unprofessional it's incredible, and if wrong amounts are taken etc, guess what, there isn't a telephone number to complain, you have to send an email which won't get answered.
They charge more than others, you book a rollover and then they take the full amount and tell you you didn't book a rollover, they charge more than ALL other payday loans including an extra admin fee they don't tell you about and 30 quid for every hundred.
I could write pages and pages more, do yourself a favour and use WONGA.COM, they are cheaper, quicker, more professional as they sponsor a premiership team so have to be professional and don't treat you like a piece of shite like mr lender do
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PLEASE, PLEASE STAY AWAY, YOU HAVE BEEN WARNED!
Robert, London
1 year ago
I am warning anybody out there that is thinking about dealing with this company, no matter how desperate you are, do not, i repeat, do not deal with this company. The worst case of rudeness and harrassment I have ever experienced. These people will CALL YOUR WORKPLACE AND HARRASS YOU IF YOU ARE LATE BY EVEN 1 DAY, though they have your home and mobile number. Any explanation or arrangement you may want to offer is met with rude and abusive language and persistent insults. The manager, is a woman that has to be the most unprofessional person I have ever had the displeasure of talking to. These guys will drive you to despair. YOU HAVE BEEN WARNED!!
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DO NOT DEAL WITH THESE PEOPLE
Jeff, Capes
1 year ago
THESE PEOPLE PURCHASE YOUR DETAILS FROM OTHER LENDERS AND WHEN PHONING THEIR OFFICES THEY SAY THEY ARE CLOSED WHEN CLEARLY THE WEBSITE STATES THEY ARE OPEN AT THE TIME I CALLED THEM. PAYMENTS SECTIONED QUITE HAPPILY PICKED UP THE PHONE TO WHICH THEY WANTED TO GIVE ME ANOTHER NUMBER - WHY IS THIS ALTERNATIVE NUMBER NOT ON THE WEBSITE
DODGY DODGY DODGY!!!!! I WOULD GIVE THEM NO STARS BUT THIS SITE INSISTS I GIVE EM A RATING
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Would recommend
Jason, Dartford
1 year ago
I have used mr lender 4 times over the last couple of years for some emergency money and always paid back on time (sometimes early).
I have always found them to be very professional and friendly and I would recommend them.
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Rude and incapable of acting professional
John, London
1 year ago
Mr Lender is quick to offer out money but is possibly one of the most unprofessional companies I have ever had to deal with. Every person I spoke to was rude and just wanted to rush through my application. When speaking to a manager - (Eleanor? has anyone else had to deal with her?) I couldn't believe how unprofessional she was. If a team is managed by such a rude woman, it's no suprise Mr Lender results in harrassment! Would warn anyone against using this company in the future.
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Mr Lender saved the day!
Rhandeep, Newcastle
1 year ago
I absolutely shocked when reading these reviews luckily my experience was completely different! I paid back my first 2 months rollovers with Mr Lender and then came in to some finacial difficulty. I emailed them and recieved a swift response they originall asked to pay the interest only and rollover the loan again. I explained this was not an option for me espeically as I had already paid 2 lots of interest. They set me up a repayment plan and have not had to speak to them since the only contact I have with them is when they send me confirmation of payment!
Very Helpful company!!!
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Hassassment
Disgusted, Buckinghamshire
1 year ago
I'm absolutely appalled with the level of service from this company. I called and explained that my financial situation has changed so I need to re structure the loan, rather than trying to help me they continued to tell me that I took out the loan and it's my responsibility to pay it back, which I wasn't questioning. I asked to be put through to a manager who was actually 100x ruder, telling me that I have to pay over £800 on a loan that I took out for £300. I asked what would happen if I didn't pay anything, send out the heavies to break my legs? What a bunch on inconsiderate SHARKS!!! Quick to pay out so you don't have time to consider what you are getting yourself into.
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Harrassment at my Work and threatening other members of my staff!
Leigh, Aberdeen
1 year ago
They called shouting the odds at my receptionist when she stated that I could not take personal calls at work, then threatened my receptionist stating that she was me. Were advised not to contact the works number again and asked for my head office HR number to question them. Highly unprofessional when I advised I was seeking out a repayment with my debt in general and asked for time to organise my finances.
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Will not take no for an answer
Dave, London
1 year ago
I decided not to go ahead with MrLender as I had read that they ring you at work. Lo and behold, even after I have replied to THEIR email saying I dont want to go ahead, three phone calls (one to my work) and continuing text messages. They may well give you the money quickly and they may be cheaper but they WILL bother you at work when this may well be a very private and potentially embaarrading matter. Avoid.
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"Mr Lender" is Lame
Honest, Wasteoftime....
1 year ago
"Mr Lender" is comletelly rubish..!!!
You fill the form with all your personal information and debit card details, wait for the decision and boom. Instead of some offer or decline they pass all yoursubmitted information to all different lender or even brokers. Than you can expect endless texts on your mobile and emails.They are absolutelly Useless...!!!
Stay Away, rather go for "Wonga", you get the money instantly in 15minutes on your account.
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They were fine with me!
Sue, London
1 year ago
I like many others took out a loan with Mr Lender. Like many others got into financialy difficulty and had problems keeping up the repayments/rollovers of interest with them. I have to say however, someone in their review above mentioned "Amy", that unlike the problems this writer had I actually found her really helpful and came to an agreement with them that I could afford and have now paid them off with no further problems. Anyway, just my opinion, credit where credits due I say.
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What a waste of time
Jo, Derbyshire
1 year ago
You are promised a straight forward loan with these people but then you are bombarded with phone calls,emails etc. I have been a mystery shopper for different loan companies and found that this was the worse,....
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Warning - They sell your personal data
Paul, Essex
1 year ago
I looked at getting a loan from them - was offered £397 repayment on a £300 loan (which itself is shocking) so declined it and just knuckled down budget wise. Probably a good decision.
However, MrLender took it upon themselves to then sell the "lead" to lower scum who hounded me by email, text message and telephone to take out a loan with them. On the first day alone I got 19 emails, 8 text messages and 5 phone calls.
Many of these companies were based overseas (the USA mainly). Despite telling each one to politely get lost - they still continue to call & email. One company in particular emails almost every couple of hours reminding me my "loan is approved". There seems to be no way to shake off these parasites.
I am dreading the amount of unsolicited credit searches that I will need to get cleared off. I might have to contact CIFAS to get a protective registration.
AVOID AVOID AVOID.
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WISH I HAD NEVER GOT INVOLVED WITH THEM
Lesley, Birmingham
1 year ago
I dealt with this company out of desperation but they seemed ok. Then one month had financial problems and asked for deferral. they ransacked my account and withdrew the full amount in 5 transactions in the same day, this cleared me out for the month and still they said I owed more because of charges and intrest. I have since emailed them and told them on the phone that I am applying for bankruptcy as it is the only option open to me at this point. Their response is to text and ring me morning noon and night. I have asked them for all contact to be in writing but they will not do this. Last week ****, from Mr Lender, called the office line where I work, a work colleague answered the call as i was with a client. They insisted on speaking to me so I took the call and explained that I was not able to discuss it at that time but that I would call when I got home. The woman was very aggresive and shouting down the phone. I ended the call and went back to the client. **** called straight back and when told I had left my desk became aggresive again calling my colleague a lier and demanding to be put through to me. My Manager heard this exchange and took the call. He explained that I was working and not able to take the call. He then had to tell Amy not to raise her voice to him and this was followed by her blocking the work line for half an hour. During this time she told him where she was calling from and why. She said I never contact them and she will keep ringing until it is sorted. In the end my Manager insisted that she needed to clear the line as she was affecting the running of the business he said he would get me to call after 1 the next day when I went to lunch. The next day she was on the phone again at 6 minutes past 1 because I hadnt called her. Another colleague answered the call and was met with a barrage of questions, she explained that I had not gone to lunch yet and would be going shortly **** demanded to be put through regardless. I told my colleague to tell her that I would go straight on lunch and would ring her straight away which I did and amazingly I was passed around her office and eventually told she had gone to lunch... I bet she had. To cut this very long story of harrassment and distress short, they wont be able to do this again after Friday as I no longer have a job.
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DO NOT TOUCH MR LENDER*****************************
Linda mahoney, Hemel hempstead
1 year ago
Your review I borrowed £250.00 from Mr Lender and paid about 5 months interest only of £50.00 as i was unable to pay the full amount, i eventually explained to them that i had debt problems and they were okay then out of the blue they decided to take 3 payments from my bank without telling me, this amount was nearly £400.00 which was money i had in my account for my rent, i rang them straight away and they said well you owed it so tough they are evil callus people who threaten you, ring you all the time and do not care a less if you were to jump off a bridge due to the financial pressure they put us under UNDER NO CIRCUMSTANCES US THESE PEOPLE THEY WILL RIP YOU OFF THEY ARE AS BAD AS LOAN SHARKS THEY ONLY DIFFERENCE IS THEY DO NOT BEAT YOU UP *****************************
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AVOID AVOID AVOID
John, Manchester
1 year ago
These people are shocking, I'd swerve them like the plague. Despite asking for an extension on my loan, they took the full amount in a month I couldnt afford to pay it. Having spoken to one of their advisors, they advised me that the best course of action would be to re-apply for another loan. Inconvenient I thought, but mistakes happen so re-apply I did. Only to then be refused after looking at my credit file. (Despite being a customer of theirs for over a year and never missed any kind of payment).
After then checking my credit file, I realised that the reason for this was because Mr Lender had on 3 occasions sent records to call credit saying that I had been late or been in arrears with my payment. Theyve also left a record on there saying I have a balance of £150 with them from months ago!!
I had never once missed a payment with them! I have since sent a letter of compaint and e-mailed asking them to remove the incorrect details from my credit file but surprise surprise have yet to hear back from them. Shocking company
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Excellent start - Deathly finish......?
James l, Bexleyheath
1 year ago
We I first got the loan they were great. After I had a problem the calls and emails started. When I did agree a payment plan they followed it for a couple of months and then took £400 out of my account, without permission. Then tried to blame it on the computers!! Bullsquidal!! Hid behind a "Complaints dont need to be answered for 4 months" well, it has been 4 months and now, needless to say, the FSO is now involved. Here's hoping for a swift outcome.
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Mr Lender are very unreliable they agree to take the intrest only to end up taking the whole amount.
Lucy, London
1 year ago
mr lender are very unreliable they really put me in a fix this month. I borrowed £250. Called them spoke to them and requested they take the intreats only, which they agreed only to be shocked on payday to realise they have taken £315.50 from my account. Called them and met with very a very rude person. Am not using them again
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Quick to Pay - even quick to harass
Pauline, Bracknell
1 year ago
BEWARE - very quick to payout - even quick to harass you. Got into difficulties with late pay day. They sent lots of Text, email + phone calls to work several times, very rude and threateninig. Stay away from this lot!
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Non stop calls and texts
Mark bridge, London
1 year ago
long winded, didnt get the amount i asked for but still the same fee as originally quoted even tho i borrowed less money
was harrased by text and email and calls while i was at work, rubbish staff, not very good experience :(
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Great
Ralph marlon, Dartford
2 years ago
Fantastic! Why didn't I go with these people before? They were speedy and reliable - no one else would touch me because of my gambling debts, but the team at Mr Lender were understanding, within the hour I got £3000.
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Excellent and Easy
Ash, Northern ireland
2 years ago
I found Mr Lender to be extremely easy and quick, i applied online in the evening, the next day i received an email letting me know i have been accepted and the funds were transferred to my account, There is a rollover service if you cant pay on your promised date,Very good, i would definitely recommend,
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Mr Lender are very helpful if you have problems repaying...
John, Essex
2 years ago
Your reviewI had a loan with Mr Lender and rolled over about 3 times and then get in trouble :( They were very good in helping me get back on track with their loan and would strongly recommend them....just make sure you pay them back.
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Leave a review
Loan Details
| Representative APR | 5000% |
| Loan Amount | £10 - £750 |
| Repayment Period |
Minimum Term 9 days New customers up to £500 - 40 days Existing customers up to £750 - 40 days |
| Repayment Method | Deducted directly from your debit card |
| Speed To Payout |
Apply before 5pm - 2 hours (if your bank has Faster Transfer and for a £10 fee) Can take up to 3 working days |
| Arrangement Fee | £7.00 |
| Payment Holidays | If you are going to struggle to make a payment, contact them 24 hours before and they will review your situation |
| Payout Method | Transferred into your bank account |
About Mr Lender
Mr. Lender offer short terms loans between £10 and £750 (£500 for first time customers). Your money can be in your account within two hours if your bank has 'fast transfer'. You don't usually have to provide any documents with your application, but you may have to. This loan is repayable on your next payday but please ensure you can pay it on your next payday otherwise you will end up paying a lot more money in fees.
You can apply online with Mr. Lender. Use the tool on their home page to decide how much you want to borrow and which date you want to repay it, then complete their one stage application form. Sometimes, if Mr. Lender cannot offer you a payday loan, they will suggest another company who may be able to help you. If you are accepted by Mr. Lender, they will contact you to ask you any further questions or they may request you to provide further documents. Once you have provided all of this and they have assessed your application, they will send you an electronic loan agreement to sign. When you have signed this, they will transfer the money into your account.
If you run into trouble, Mr. Lender are known for making it easy to roll over your loan to the next month. if you choose to do this, remember that the interest still applies so you will end up paying more back over the length of the loan.
Please be aware that Mr Lender acts as a lender but also acts as an affiliate. This means that when you complete your application form, they will tell you if they are able to offer you a loan. If they aren't, they may recommend another company to you. Do not feel as if you have to apply with the suggested company as this may further impact your credit file.
The cost of credit with this lender is £30 for every £100 borrowed plus fees. This means that if £300 is borrowed over 30 days £390 will be due in full on day 30
Links
Terms and Conditions
http://www.mrlender.com/terms.aspx
